Emily's Mortgage Services LTD

Mortgage Broker in Fakenham & North Norfolk Emily’s Mortgage Services

Mortgage advice without the jargon – or the premium

Hi, I’m Emily Franks. I’ve spent 16 years in financial services, and I set up Emily’s Mortgage Services because I kept meeting people who’d been given perfectly correct advice they didn’t understand, at a price nobody had warned them about.

I’ve been in mortgages over 6 years now and with two young sons and a giant dog in tow, I wanted to build a brand that supported our community and looked after all types of clients across the UK.

Independent, and whole of market

I’m not tied to a lender, a panel or an estate agent. I look across the high street and the specialist lenders, and I recommend what fits your circumstances – not what pays best or what happens to be on a list I’ve been handed. If a deal you can get directly beats anything I can find, I’ll tell you that too.

North Norfolk, but wherever you are

I’m based in Fakenham and I’m always happy to meet in person. But most of my clients I’ve never met – we do everything by phone, video and email, and it works just as well. Access to a good broker shouldn’t depend on your postcode.

Not a nine-to-five broker

Mortgages don’t politely arrange themselves around your working day. Offers come in at 6pm, surveys get booked on a Saturday, and the thing you’re worried about at eleven o’clock at night is the thing you need answered. If you can’t see a time that suits you in my diary, email me and we’ll find one.

Speaking up for buyers

Over the past year I’ve campaigned against conditional selling – where an estate agent suggests, or implies, that your offer will only be taken seriously if you use their in-house broker. It’s not how the market is supposed to work, and it costs buyers real money. I’ve written to my MP about it, and I’ve been quoted on it in FT Adviser, What Mortgage, Mortgage Solutions and Mortgage Introducer.

What it costs

£299 for a residential mortgage, payable only when your formal offer comes through. Nothing at all for protection, nothing for a rate switch, nothing if you work for the NHS or the emergency services, and nothing if you’re coming back to me. Buy-to-let and specialist cases are priced differently and I’ll tell you the figure before we start. Link to our Fees.

Shall we have a chat?

No cost, no obligation, and no pressure at the end of it. Book a meeting here.